Paarl Pets Privacy Policy
Introduction
This is the privacy policy of Bartonian CC t/a Paarl Pets.
(“Bartonian CC”,”Paarl Pets”, “us”, “our”, “we”) (Registration Number: CC 1997/017860/23) and the policy
summarizes the plan the Paarl Pets has implemented to protect your privacy.
The purpose of this policy is to describe the way that we collect, store, use, and protect information. This is
information that can be associated with you or another specific natural or juristic person. It can be used to identify
you or that person (personal information).
Scope
This policy applies to you if you are either a visitor to our website or a customer who has ordered the goods or
services that we provide. Aspects of this policy will apply to each of you in certain circumstances.
Acceptance and Application
By providing your details, browsing our website, or purchasing goods from our website, you confirm and agree to the
terms and conditions. Specifically, this privacy policy and your express consent thereto that we may collect, store,
and disclose.
By using this website, you warrant that you are 18 (eighteen) years of age or older.
This means you are of full legal capacity.
If you are under the age of 18 (eighteen) or if you are not legally permitted to enter into a binding agreement, then
you may use this website only with the involvement and supervision of your parent or legal guardian.
If your parent or legal guardian supervises you and gives his/her consent, then such person agrees to be bound to
these Terms and Conditions and to be liable and responsible for you and all your obligations under these Terms and
Condition.
Personal Information
Personal information includes certain information that we collect automatically when you visit our website, certain
information collected on registration of an account, certain information collected on purchasing of products; and
optional information that you provide to us voluntarily.
This information could include your username and password, your name and surname, your email address, your
physical address, or your cell phone number.
Financial Information
No payment information is collected through our website, but maybe through 3 rd party payment portals, if relevant
(Refer below).
We may also collect sensitive personal information including your financial information such as your bank account
details.
This is in case we need to refund you to your bank account.
Purpose for Collection
Your information is used to:
- Personalise your experience on our website and to assist us in responding to your individual needs as best
we can. - Improve your customer service requests and your support requirements.
- Process your purchase transactions and to deliver the purchased product as requested.
- Provide relevant email marketing if consented to by yourself regarding our website, our stores, new
products and promotions and any other updates we feel you would find relevant.
Paarl Pets will not use your personal information for any purpose other than as stated above, without your express
consent.
We will not use or disclose your personal information to third parties without your consent, unless the use or
disclosure is:
- required in order to comply with applicable law, order of court or legal process served on the Company;
and/or. - disclosure is necessary to protect and defend the rights or property of the Company.
Paarl Pets may need to disclose your personal information to certain employees and possibly to third party service
providers. Both of whom assist us to interact with you via our website or email, and thus need to know your
personal information in order to assist us to communicate with you properly and efficiently.
We will ensure that all relevant employees and third-party service providers that have access to your personal
information are bound by appropriate and legally binding confidentiality and non-use obligations in relation to your
personal information.
We will not sell your information in any way or manner. Once you leave our store’s website or are redirected to a
third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of
Service.
Cookies
This Website makes use of “cookies” to automatically collect information and data. This happens through the
standard operation of the Internet servers. “Cookies” are small text files a website can use to recognize repeat users.
This facilitates the user’s ongoing access to and use of a website. It allows a website to track usage behaviour and
compile aggregate data. This allows the website operator to improve the functionality of the website and its content.
The type of information collected by cookies is not used to personally identify you. If you do not want information
collected using cookies then reject them. There is a simple procedure in most browsers that allows you to deny or
accept the cookie feature.
Please note however that cookies may be necessary to provide you with certain features available on our website,
and thus if you disable the cookies on your browser, you may not be able to use those features, and your access to
our website will therefore be limited.
Web beacons
Our website may contain electronic image requests (called a single-pixel gif or web beacon request) that allow us to
count page views and to access cookies. Any image viewed as part of a web page (including an ad banner) can act as
a web beacon. Our web beacons do not collect, gather, monitor, or share any of your personal information. We
merely use them to compile anonymous information about our website.
We collect certain information from web beacons on our website to compile anonymous information about our
website.
Changes
We may change the terms of this policy at any time by updating this web page. We will notify you of any changes by
placing a notice in a prominent place on the website. Alternatively, we may send you an email detailing the changes
that we have made and indicating the date that they were last updated.
If you do not agree with the changes, then you must stop using the website and our goods or services.
Security
Paarl Pets takes the protection of your personal information seriously and will:
- Treat your personal information as strictly confidential;
take appropriate technical and organisational measures to ensure that your personal information is kept
secure. That it is protected against unauthorised or unlawful processing, accidental loss, destruction or
damage, alteration, disclosure, or access. - promptly notify you if we become aware of any unauthorised use, disclosure, or processing of your personal
information; - provide you with reasonable evidence of our compliance with our obligations under this policy on
reasonable notice and request; and
upon your request, promptly return or destroy all your personal information in our possession or control.
We will not retain your personal information longer than the period for which it was originally needed. Unless we
are required by law to do so, or you consent to us retaining such information for a longer period, we will not.
Changes to personal information
Paarl Pets may request you to update your personal information on the website. You can review or update any
personal information that we hold on you by accessing your account. You can also email us, or phone us. Please note
that in order to better protect you and safeguard your personal information, we may take steps to verify your
identity. This will happen before granting you access to your account or making any corrections to your personal
information.
Change of ownership
If we undergo a change in ownership, or a merger with, acquisition by, or sale of assets to, another entity, we may
assign our rights to the personal information we process to a successor, purchaser, or separate entity. We will
disclose the transfer on the website. If you are concerned about your personal information migrating to a new
owner, you may request us to delete your personal information.
Transfer to another country
We may transmit or transfer personal information outside of the country in which it was collected. Personal
information may be stored on servers located outside the country in which it was collected in a foreign country. The
laws protecting personal information may not be as stringent as the laws in the country in which it was collected.
You consent to us processing your personal information in a foreign country whose laws regarding processing of
personal information may be less stringent.
We may not transfer your personal information outside the country in which it was collected to a foreign country
without your permission. Or we may transfer your personal information outside the country in which it was collected
to a foreign country.
Updating or removing
You may choose to correct or update the personal information you have submitted to us. If you wish, you may also
choose to have all your data removed by either calling us on 023 342 4596 or email at paarlpets@gmail.com.
You may choose to update or remove the personal information you have submitted to us.
Limitation
We are not responsible for, give no warranties, nor make any representations in respect of the privacy policies or
practices of linked or any third-party websites.
Enquiries
If you have any questions or concerns arising from this privacy policy or the way in which we handle personal
information, please contact us.